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How payment services work in Xero

Get paid online in 4 steps

  1. Go to invoice settings and add a payment service.
  2. Apply a branding theme to an invoice.
  3. Email the invoice to your customer.
  4. Your customer uses the payment button to pay you securely through your payment service.

Online payment link

When you email a PDF invoice to a customer, it contains a link to open an online invoice. Your customer will be able to pay using the payment button on the online invoice. You can apply both Stripe and another payment service (under credit card service) to a branding theme. If you apply both, your customer will be able to select a payment method on the online invoice. When a customer pays you online, Xero marks the sales invoice in Xero as paid, unless the payment was made through a custom URL. For payments made with a custom URL, reconcile the payment with the invoice once it's received in your account.

Xero displays the transaction reference ID from the payment gateway in the Reference field of the payment transaction.

If your payment service provider charges a fee, reconcile the payment by adding a bank fee.

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